Cleveland to Utilize Cooperative Purchasing Agreement for New Ticketing System
The City of Cleveland is moving forward with plans to update its digital infrastructure through a new ticketing system. Kim Roy Wilson, the Director of Innovation and Technology, has submitted communication 789-2026 to City Council, notifying the city of its intent to use a cooperative purchasing agreement with AVAAP Consulting LLC to implement "Ticketing System 3." This move aims to utilize existing procurement frameworks to acquire the necessary technology services for city operations.
The selected partner, AVAAP Consulting LLC, is a management and technology consulting firm that works with organizations to modernize technology and transform business processes Avaap. According to professional profiles, the firm has experience with various software applications, including Tableau and Workday Avaap | LinkedIn. This specific communication was officially received and filed by City Council on July 11, 2026.
As of now, the communication is officially filed with City Council. Residents can monitor upcoming City Council sessions and committee meetings to see if any further actions or related communications are introduced regarding the city's technology modernization efforts.
Source record
- File
- 789-2026
- Type
- Communication
- Status
- Filed
- Committee
- City Council
- Introduced
- July 10, 2026