Cleveland to Utilize Cooperative Purchasing Agreement for New Ticketing System
The City of Cleveland is moving forward with plans to acquire new technology services through a cooperative purchasing agreement. Kim Roy Wilson, the Director of Innovation and Technology, submitted communication 789-2026 to notify the Clerk of Council of the department's intent to utilize a direct award with AVAAP Consulting LLC to implement "Ticketing System 3."
What's in the file
According to a memorandum dated June 24, 2026, the Department of Innovation and Technology intends to use a cooperative purchasing agreement (via STS #OA1338) to purchase equipment, hardware, software, or professional services. This specific notification is related to the 2026 IT Capital Plan.
The memorandum states:
- The purpose is for "Ticketing System 3."
- The estimated cost is $18,400.00.
- This action is being taken in accordance with Ord. No. 584-2026.
Who may be affected
- Department of Innovation and Technology: The department will utilize the new system and professional services as part of its 2026 IT Capital Plan.
- AVAAP Consulting, LLC: The firm will receive the contract for the ticketing system services.
Status and timeline
- June 24, 2026: The Department of Innovation and Technology issued the memorandum regarding the intent to utilize the purchasing agreement.
- July 11, 2026: The communication was officially introduced and filed with City Council.
Residents can verify these details by reviewing the official record for File No. 789-2026 through the Cleveland City Council Legistar portal.
Source record
- File
- 789-2026
- Type
- Communication
- Status
- Filed
- Committee
- City Council
- Introduced
- July 10, 2026