Cleveland Moving Toward Digital Accessibility for Public Services
The City of Cleveland is moving to improve the accessibility of its online services for residents with disabilities. Kim Roy Wilson, Director of the Department of Innovation and Technology, has filed a notification regarding the use of a cooperative purchasing agreement to ensure public-facing digital platforms meet ADA compliance standards.
What's in the file
The communication, filed as 786-2026, serves as a notification of the city's intent to use a cooperative purchasing agreement (via STS #OA1338) to hire AVAAP Consulting, LLC. According to a memorandum from the Director of Innovation and Technology dated June 24, 2026, this direct award is intended for the purchase of professional services related to the 2026 IT Capital Plan.
The memorandum specifies that the work will focus on ADA compliance for public-facing digital platforms, with an estimated cost of $18,400.00. This action is being taken in accordance with Ord No. 584-2026.
Who may be affected
- Department of Innovation and Technology: The department will oversee the implementation of these digital accessibility services.
- AVAAP Consulting, LLC: The firm will be contracted to provide professional services for ADA compliance.
- Residents: Individuals who utilize the city's digital platforms and require accessible online services.
Status and timeline
- June 24, 2026: The Department of Innovation and Technology issued the memorandum regarding the intent to utilize the purchasing agreement.
- July 11, 2026: The communication was officially introduced and filed with City Council.
Residents can verify the details of this notification by reviewing the official record for 786-2026 on the Cleveland City Council website.
Source record
- File
- 786-2026
- Type
- Communication
- Status
- Filed
- Committee
- City Council
- Introduced
- July 10, 2026