Cleveland Moving Toward Digital Accessibility for Public Services
The City of Cleveland is working to ensure its online presence is accessible to all residents through a new initiative to improve digital compliance. Kim Roy Wilson, the Director of Innovation and Technology, has submitted a notification regarding the use of a cooperative purchasing agreement with AVAAP Consulting, LLC, to address Americans with Disabilities Act (ADA) compliance for the city's public-facing digital platforms. This communication, filed as 786-2026, aims to make sure that the digital tools and information used by the public are accessible to individuals with disabilities.
The partnership with AVAAP Consulting, LLC, utilizes an existing cooperative purchasing agreement to facilitate these technical improvements. Avaap is a management and technology consulting firm that specializes in modernizing technology and transforming business processes. According to the official communication, this specific engagement focuses on the digital accessibility of services that the public interacts with online.
As of July 11, 2026, the communication has been officially filed with City Council. Residents can monitor future City Council sessions and upcoming agendas to see how this technological update progresses.
Source record
- File
- 786-2026
- Type
- Communication
- Status
- Filed
- Committee
- City Council
- Introduced
- July 10, 2026